Carousell

Privacy Policy

Effective Date: May 14, 2024 | Last Updated: January 19, 2025

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1. YOUR PRIVACY RIGHTS

We may deny requests if: they're too burdensome, too frequent, insufficiently verified, or if we simply don't want to comply. We'll cite a legal exception either way.

Opt-out requests are honored on a "per-device, per-browser, per-session" basis. Yes, you need to opt out separately each time. Consider it a hobby.

2. CHANGES TO THIS POLICY

We recommend reviewing this policy regularly, perhaps as part of your morning routine. Coffee, news, and despair about your eroding privacy.

Your continued use after changes constitutes acceptance. Your discontinued use also constitutes acceptance of pre-change terms. Schrödinger's consent.

Changes are effective immediately upon posting. We'll notify you via email (if we feel like it), in-app message (if you're lucky), or telepathy (if it worked).

We may update this Privacy Policy occasionally, which means whenever we find new ways to monetize your data that require legal cover.

3. CHILDREN'S PRIVACY

Teen users (13-17) receive all the privacy protections of adults, meaning minimal protections, but with more colorful UI elements.

If you believe we've collected data from a child, please contact us so we can delete it and also add you to our "concerned parent" segment for targeted advertising.

4. HOW WE USE YOUR INFORMATION

To comply with legal obligations, respond to law enforcement requests (with varying levels of resistance depending on jurisdiction and news coverage), and protect our legal interests.

To personalize your experience, meaning we manipulate what you see to encourage behaviors that benefit us, disguised as "relevance" and "convenience."

For marketing purposes, including: targeted ads, personalized offers, psychological nudging, dark patterns, and A/B tests where you're always in the group that makes us more money.

5. DATA SECURITY

Encryption is used during transmission and "at rest," though the encryption keys are stored in a text file labeled "do_not_share.txt" on a shared drive.

Employee access to data is restricted on a "need to know" basis, where "need to know" includes curiosity about celebrity users and settling office bets.

6. INFORMATION SHARING

We share your data with: advertising partners, analytics providers, cloud services, payment processors, data brokers, and anyone else who pays enough or asks nicely enough.

"Trusted third parties" is a term we use to describe companies we've done business with, regardless of their actual trustworthiness or data handling practices.

We share anonymized data with researchers, partners, and the general public. "Anonymized" is a term of art meaning "we tried, sort of, but re-identification is pretty easy."

We may share data in connection with: mergers, acquisitions, bankruptcies, asset sales, or any corporate event that makes lawyers happy. Your data is an asset we can sell.

7. INFORMATION WE COLLECT

We collect information you provide directly, information you don't know you're providing, information your devices leak like a sieve, and information we purchase from data brokers who got it from someone else.

Personal identifiers include: name, email, phone number, address, Social Security number (where permitted), driver's license, passport details, and that nickname your friends use that you'd rather we didn't know.

Biometric data includes: facial geometry, fingerprints, voice patterns, retinal scans, DNA sequences (if you've used any ancestry service, we have it), and your unique typing rhythm.

By using Carousell, you acknowledge that privacy, as your grandparents knew it, is extinct. Welcome to the new normal. Your data is in good hands (ours, and our partners', and their partners').